Return/Refund Policy

RETURN & REFUND POLICY

In order to offer competitively low prices online, we ask that return or cancellation requests be in writing and must follow the policies as written below:

Order Cancellation Policy:
Cancellations requested within 1 business day will incur no cancellation fee. Cancellations requested after 1 business day from placing an order online or by phone may incur up to a 20% restocking and/or cancellation fee in addition to any shipping charges that have been incurred. Any custom made orders (i.e. golf carts, motorcycle trike conversion kits, sidecars) are non-refundable. Any order cancellation request must be in writing. Please note: Once a refund has been approved, it may take up to 15 business days to be processed and returned to you via the same method of payment that was originally used at the time of purchase.


Return Policy:
You may request a return within 7 days from an item being delivered. Any returned item must be freight pre-paid by customer. All shipping charges are non-refundable. Any returned item must be in the original packaging and must be in resell-able, brand new, UN-opened condition. Any custom made orders (i.e. golf carts, motorcycle trike kits, sidecars, motorcycle lifts) are non-refundable. Any authorized return may incur up to a 20% restocking fee. Items that are refused and returned due to shipping damage will not incur any return fees. Any Return Request must be in writing.


Layaway & In Store Credit Policy:
Layaway payments can only be made via check-by-phone, certified check, money order or wire transfer and are NON-REFUNDABLE unless requested within 3 business days of the initial payment. Any written cancellation of a layaway after 3 business days from the initial payment will result in a store credit towards any purchase of equal or greater value. If a layaway order is not paid in full or a store credit is not used in full before 24 months from last payment made and a layaway payment has not been made for a period of 6 months, any payment made or store credit to date will then be forfeited, the order or store credit will be rendered canceled. Any Layaway Cancellation Request or use of in Store Credit Request must be in writing.

Please Note:

Most items ship in a crate and require some assembly, including but not limited to; unpackaging, tires, handlebars, battery installation, roll cages, nut and bolt tightening, etc.

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